Frequently asked questions

Everything you need to know before your stay. Can’t find your answer? Just ask.

What time is check-in and check-out?

Check-in is from 14:00 and check-out is by 10:00. Arriving late or leaving early for work? Let us know and we’ll arrange it.

Is there secure parking?

Yes. We offer off-street parking on an alarmed, secure property.

Do you have WiFi?

Yes, free WiFi is available to all guests.

Do you cater for business travellers and contractors?

Absolutely. We regularly host guests working in the area and can help with late arrivals, early departures and invoices for your company.

Do you offer meals?

Yes. We offer dinner, bed and breakfast options – and our guests regularly mention the food. Let us know your preferences when you enquire.

Are children welcome?

Families are welcome – our two-bedroom unit is ideal for families. Please mention the ages of any children when you enquire so we can prepare the right room.

Are pets allowed?

Please ask us before bringing a pet, so we can let you know what’s possible for your dates.

Can you host small conferences or work groups?

Yes, Casa Lumini has facilities for small conferences. Contact us with your numbers and dates and we’ll put a package together.

How do I book and pay?

There’s no online booking – simply call, WhatsApp or send us your dates using the enquiry form. We’ll confirm availability, rates, payment options and the deposit required to secure your booking.

What is your cancellation policy?

Our cancellation terms will be explained when we confirm your booking. If your plans change, please let us know as soon as possible.

Where are you located?

We’re at 66 Oranje Street, Oberholzer, Carletonville, 2499 in Gauteng – about 15–30 minutes from the West Rand gold mines and around an hour from the Cradle of Humankind, the Magaliesberg and Johannesburg.

House rules

A few gentle requests

  • No smoking indoors
  • Quiet time in the evenings
  • Please treat the artwork with care

Still have a question?

Call or WhatsApp us on 083 229 6124, or send us a message – we’re happy to help.